Aviation

THE CUSTOMER IS NOT ALWAYS RIGHT, BUT THEY SHOULD BE HEARD

There is a familiar saying in business, "The customer is always right." Nice idea but slightly more complicated in real life.In aviation, the passenger can be mistaken, misunderstand the policy, miss an announcement, arrive late for boarding, and still...

COMMUNICATION LESSONS FROM PROLIFERATION OF DISRUPTIONS

Every flight disruption begins the same way. A gate fills up with anxious passengers, phones come out, and questions start flying long before the aircraft flies.At that moment, the first thing people are looking for is not compensation. They...

Binani Air Expands Operations as First Commercial Flight Lands in Lagos

Nigeria’s domestic aviation industry recorded another milestone on Monday as Binani Air successfully operated its first commercial flight to Lagos, marking a major expansion of its growing route network.The inaugural service departed Abuja and landed smoothly at the Lagos...
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Latest News

FCT Approves Immediate Upgrade Of 14 General Hospitals, Resumes Utako Hospital Project

The Federal Capital Territory Administration has approved the immediate renovation, rehabilitation and upgrading of all 14 general hospitals in...
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