Opinion

For some stories in aviation all you need to do is look at the blank spaces.There are moments when something happens, everyone suddenly becomes quiet, very quiet, and if there is an official explanation you are left with even...

Being handed the job of fixing even one thing in Nigerian aviation is a rather dangerous privilege. Would you start with a new terminal, a committee, or a policy document?Sometimes the biggest challenge in Nigerian aviation is not that...

There is a strange thing about the Nigerian aviation industry. An airline can be everywhere today then gradually, you stop seeing it.No goodbye, no "Thank you for flying with us." It simply goes quiet and Nigeria has quite a...

There is a familiar saying in business, "The customer is always right." Nice idea but slightly more complicated in real life.In aviation, the passenger can be mistaken, misunderstand the policy, miss an announcement, arrive late for boarding, and still...

There are few places where human behaviour becomes as interesting as it does at an airport.People who have never spoken to strangers suddenly become best friends and someone who has been sitting at the gate for 45 minutes will...

By Afri-Global News Editorial BoardNigeria's proposed restriction on preaching and hawking in public buses has opened another debate about the limits of government regulation and the rights of citizens in shared public spaces.The issue gained fresh attention after the...

It's Friday already! Let's touch down. There are two kinds of airline passengers, those who book their seats with seriousness and those who simply show up at the airport and say, "Anywhere is fine." Well, anywhere is rarely fine. For...

By the time a passenger walks into the airport, the airline has already made an impression. Yes, already.The journey starts much earlier, usually at home, with one eye on the clock and the other on the phone screen, asking...

Most executives have a business plan. Many have a growth strategy. Some even have a succession plan but few have a crisis communication playbook sitting within easy reach. Until something goes wrong.The truth is, a crisis arrives unannounced, usually...

Let's be honest, aviation has steaming hot tea! Things passengers wonder about but rarely get explained. Why does the aircraft sometimes wait? Why do airlines keep saying, "Boarding is almost complete," when you can still see people buying snacks?...